I felt very at ease in our discussion of my cats with Becky. She definitely tuned in to their personalities and key issues. Her sense of Missy’s history, especially, helped me to better understand Missy’s challenges and conflicts. She also counselled with a variety of suggestions that hadn’t occurred to me. When our time was up, she felt the need to share even more insights and ideas, ignoring the clock…. All of this with an underlying sense of caring. I highly recommend Becky Willoughby.